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ERP connector

ERPConnectyour e-commerce site and your ERP

ERP (Enterprise Resource Planning) is crucial to the efficient coordination of a company's various departments, such as accounting, finance, sales, purchasing, inventory and price management. This centralized tool facilitates global management, enabling better synchronization of internal activities.
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In today's digital age, an e-commerce site can become either a company's main sales channel, or a significant complement to it, whether in a BtoC or BtoB model. To operate effectively, this platform needs to be integrated with the company's various departments, such as accounting, logistics and marketing, requiring close interaction between ERP and the e-commerce site.

In many cases, the ERP centralizes all the business and management rules you need for your e-commerce, btoc or btob site. A connector between your ERP and your e-commerce site is therefore essential, and plays a key role in your sales strategy.

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The connection between your ERP and your e-commerce site

Connecting ERP and e-commerce sites enables seamless management of orders, inventory and deliveries, guaranteeing a seamless customer experience and enhanced operational efficiency.

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Why connect your ERP to your e-commerce site?

  • Process optimization and error reduction: Automated data entry between the e-commerce site and ERP reduces the risk of errors and processing times, boosting customer satisfaction and operational efficiency.

  • Personalized customer experience: The integration of customer data between ERP and e-commerce site enables a better understanding of customer needs and preferences, offering a more personalized and targeted experience.

  • Data centralization and control: This connection ensures fast, reliable synchronization of information, facilitating access to and control of data essential for strategic decision-making.

Why connect your ERP to your e-commerce site?

  • Process optimization and error reduction: Automated data entry between the e-commerce site and ERP reduces the risk of errors and processing times, boosting customer satisfaction and operational efficiency.

  • Personalized customer experience: The integration of customer data between ERP and e-commerce site enables a better understanding of customer needs and preferences, offering a more personalized and targeted experience.

  • Data centralization and control: This connection ensures fast, reliable synchronization of information, facilitating access to and control of data essential for strategic decision-making.

Connecting your ERP and your site: the steps

  • Define data flows: precisely identify the processes to be automated and the data to be synchronized, in order to identify all the flows to be implemented.

  • Selecting the right integration method: Choose between native integration, APIs, extensions, middleware or third-party solutions, depending on specific needs and, above all, technical constraints. Some ERPs, for example, do not offer APIs.

  • Ensure tool compatibility: Ensure that ERP and e-commerce site functionalities are compatible and complementary, favoring well-documented and proven solutions.

Connecting your ERP and your site: the steps

  • Define data flows: precisely identify the processes to be automated and the data to be synchronized, in order to identify all the flows to be implemented.

  • Selecting the right integration method: Choose between native integration, APIs, extensions, middleware or third-party solutions, depending on specific needs and, above all, technical constraints. Some ERPs, for example, do not offer APIs.

  • Ensure tool compatibility: Ensure that ERP and e-commerce site functionalities are compatible and complementary, favoring well-documented and proven solutions.

Testing, training and maintenance

  • Once the integration is complete, it is imperative to carry out thorough testing, train staff in the new procedures, and ensure ongoing maintenance to adapt and optimize the integration. Combining an ERP with an e-commerce site enhances operational efficiency, data management and the customer experience. Working with experts such as Smotly, who understand both the ERP and e-commerce worlds, can greatly facilitate this integration, ensuring a successful implementation.

Testing, training and maintenance

  • Once the integration is complete, it is imperative to carry out thorough testing, train staff in the new procedures, and ensure ongoing maintenance to adapt and optimize the integration. Combining an ERP with an e-commerce site enhances operational efficiency, data management and the customer experience. Working with experts such as Smotly, who understand both the ERP and e-commerce worlds, can greatly facilitate this integration, ensuring a successful implementation.

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The main data flows to be implemented between an ERP system and an e-commerce site

Order management

ERP optimizes order processing by synchronizing purchases, stocks and deliveries, speeding up the updating of information on the e-commerce site.

Customer management

New customer information must be quickly integrated into all departments via ERP to maintain the quality of customer relations.

Inventory management

Synchronization between physical and online inventories is crucial. A connector ensures real-time updating of stock levels in ERP and on the e-commerce site.

Invoice and payment management

ERP-e-commerce integration centralizes invoice creation, simplifying accounting management.

Tariff management

Interfacing the two systems makes it easier to offer prices tailored to the customer's profile on the e-commerce site.

Our Smotly team of experts will support you

Integrating your ERP system with your e-commerce site is essential to optimize your sales operations.
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Smotly is a web agency specializing in the development and optimization of customized e-commerce solutions. With in-depth expertise in e-commerce and ERP systems, we offer development and maintenance services to help businesses prosper and maximize their growth.
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Smotly is a web agency specializing in the development and optimization of customized e-commerce solutions. With in-depth expertise in e-commerce and ERP systems, we offer development and maintenance services to help businesses prosper and maximize their growth.
Our customer-centric approach, combined with our technical know-how, guarantees outstanding results and an unrivalled customer experience.
If you're experiencing synchronization problems between your e-commerce site and your ERP (Sage, CEGID, EBP, Microsoft Business Central ...), or if you'd simply like to interface your systems, don't hesitate to contact one of our experts for a free initial analysis of your needs.

Planning an e-commerce site?

Whatever your size, your sector of activity, your functional specificities, if you have a project to create or redesign your e-commerce site, don't hesitate to contact us. The whole team will be delighted to be able to support you in your project thanks to our expertise.

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