Privacy Policy
This privacy policy sets out and informs you of how Smotly uses and protects any personal data that may be collected.
1. PROTECTION OF YOUR PERSONAL DATA
In general, you can visit the Smotly website without communicating any personal information about yourself.
In any case, you are in no way obliged to transmit this information to Smotly.
However, if you refuse, you may not be able to benefit from certain information or services you have requested.
When using the services available on its websites, mobile sites and mobile applications, Smotly may collect and process personal data about you. Smotly is committed to respecting the rules of privacy protection of its customers, prospects and visitors to its websites, mobile sites and mobile applications. All the personal data processing implemented within the framework of the accessible services respects the local legislation but also the provisions of the amended "Data Protection Act" of 6 January 1978 and the General Data Protection Regulation (GDPR), a new European regulation on the protection of personal data, published in the Official Journal on 27 April 2016 and in force on 25 May 2018.
If you would like to contact us without leaving any personal data on our site via our contact forms, please call us directly at +33 1 64 21 00 63. We will then answer your questions by phone.
The Smotly website may contain links to other websites (e.g. facebook, Twitter ...). The information practices and content of these sites are subject to the privacy statements of those sites. Smotly encourages you to read the privacy statements of other websites to understand their information practices. Smotly will not be responsible for the processing of personal data by these other websites.
2. USE OF YOUR PERSONAL DATA THAT MAY BE COLLECTED.
The personal data that you may communicate to us is mainly used for the purpose of transmitting information on our offers and services, commercial information, news and events, newsletters, maintenance and prospecting processes.
Your data may also be analysed to match our information, notifications, offers and other services to your interests.
3. WHO CAN ACCESS YOUR PERSONAL DATA?
Only Smotly's staff and any subcontractors may have access to your personal information in order to carry out the services described above.
Neither Smotly nor any of its subcontractors market the personal data of visitors and users of its Site.
4. WHAT ARE YOUR RIGHTS?
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the amended French Data Protection Act of 6 January 1978, you have the right to access, rectify, delete or object to data concerning you. These rights can be exercised by mail to the following address Smotly, 2 bis rue Alfred Nobel, 77420 Champs sur Marne.
Smotly has a maximum response time of 2 months from the date of the request made by post. The CNIL specifies: "If the request is incomplete (e.g. absence of an identity document), the file manager is entitled to request additional information: the deadline is then suspended and will run again once these elements have been provided".
The limits to the right of access are specified on the CNIL website and can be consulted by clicking here: https://www.cnil.fr/fr/respecter-les-droits-des-personnes
Smotly informs you that it will have the right, if necessary, to object to requests that are clearly abusive (by their number, repetitive or systematic nature).
To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address, you will find by clicking on the following link a model letter drawn up by the Commission Nationale de l'Informatique et des Libertés (the "CNIL").
https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Unless you object at the time of collection of your data or at a later date, Smotly reserves the right to use your data to send you appropriate commercial offers. When required by law, your data will only be used for electronic canvassing purposes after having obtained your explicit consent. This consent can be revoked at any time upon request.
If you no longer wish to receive Smotly's electronic newsletter by e-mail, you can click on the unsubscribe link at the bottom of each communication.
5. COOKIE POLICY
In order to improve the quality of the services offered and their suitability to your expectations, Smotly may use "cookies", text files used to identify your terminal when you connect to one of our services.
By accessing Smotly's website, its mobile site or its mobile applications, you acknowledge that you have read the information provided to you concerning the purpose of any action aimed at accessing, by electronic transmission, information already stored in your equipment (electronic communications terminal), or at writing information in this equipment (cookies), as well as the means available to you to oppose this. You acknowledge that the appropriate setting of your internet browser constitutes your agreement to the implementation and use of cookies.
Smotly's websites use the following types of cookies:
Cookies that are essential to the use of the site
They allow you to use the main features of the Smotly site, such as requesting information.
These cookies do not collect any personal data and the information stored cannot be used for commercial purposes.
Cookies useful for the performance of the site
Performance cookies allow us to optimise our website and to detect any technical problems you may encounter.
They allow us to collect information about how you use the Smotly site, such as the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on an area of the site.
The information stored may not be used for commercial purposes.
Advertising marketing cookies. Measurement cookies
Measurement cookies allow us to evaluate the effectiveness of our advertising campaigns. In fact, we count and evaluate the number of clicks based on our advertising investments.
Targeting cookies
Targeting cookies allow us to know :
- the content of the pages you visit,
- the searches you perform on our sites,
- the pages and websites you may have visited just before arriving on the Smotly sites.
CAUTION: We draw your attention to the fact that refusing to deposit cookies on your terminal may nevertheless alter your user experience as well as your access to certain services or features of this website. Where applicable, Smotly declines all responsibility concerning the consequences linked to the deterioration of your browsing conditions which occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences cannot constitute damage and you cannot claim any compensation for this.
Your browser also allows you to delete existing cookies on your terminal or to inform you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you will lose all the benefits provided by the cookie.
Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, please see below for links to the help needed to access your browser's cookie menu:
Chrome: https: //support.google.com/chrome/answer/95647?hl=fr
Firefox: https: //support.mozilla.org/fr/kb/activer-desactiver-cookies
For more information on cookie management tools, you can visit the CNIL website: https: //www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
Smotly reserves the right to adapt the privacy policy. We advise you to regularly consult the latest version of this policy.