Privacy policy
This privacy policy sets out and informs you of how Smotly uses and protects any personal data that may be collected.
1. PROTECTION OF YOUR PERSONAL DATA
In general, you can visit the Smotly site without communicating any personal information about yourself.
In any event, you are under no obligation to transmit this information to Smotly.
Nevertheless, in the event of refusal, you may not be able to benefit from certain information or services that you have requested.
In the course of using the services available on its websites, mobile sites and mobile applications, Smotly may collect and process personal data about you. Smotly is committed to protecting the privacy of its customers, prospects and visitors to its websites, mobile sites and mobile applications. All processing of personal data implemented within the framework of accessible services complies with local legislation but also with the provisions of the amended French Data Protection Act of January 6, 1978 and the General Data Protection Regulation (GDPR), a new European regulation, on the protection of personal data, published in the Official Journal on April 27, 2016 and in force as of May 25, 2018.
If you wish to contact us without leaving any personal data on our site via our contact forms, please call us directly on +33 1 64 21 00 63. We'll be happy to answer your questions over the phone.
The Smotly website may contain links to other websites (e.g. Facebook, Twitter, etc.). The applicable information practices and content of these are subject to the privacy statement of said sites. Smotly invites you to read the privacy statements of other websites to understand their information practices. Smotly will not be responsible in any way for the processing of personal data by these other websites.
2. USE OF YOUR PERSONAL DATA THAT MAY BE COLLECTED.
The personal data that you may communicate to us are mainly used for the purposes of transmitting information on our offers and services, commercial information, news and events, newsletters, maintenance processes and canvassing.
Your data may also be analyzed to match our information, notifications, offers and other services to your interests.
3. WHO CAN ACCESS YOUR PERSONAL DATA?
Only Smotly's staff, the editors of the solutions offered (BigCommerce, Shopify, Strapi ...) and any subcontractors may have access to your personal information in order to carry out the services described above.
Neither Smotly nor any of its subcontractors market the personal data of visitors and users of its Site.
4. WHAT ARE YOUR RIGHTS?
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the amended French Data Protection Act (Loi Informatique et Libertés) of January 6, 1978, you have the right to access, rectify, delete or object to any data concerning you. You can exercise these rights by writing to the following address: Smotly, 2 bis rue Alfred Nobel, 77420 Champs sur Marne.
Smotly has a maximum response time of 2 months from the date of the postal request. The CNIL specifies: "If the request is incomplete (e.g. lack of identity document), the file manager is entitled to ask for additional information: the deadline is then suspended and starts running again once this information has been provided".
The limits to the right of access are specified on the CNIL website and can be consulted by clicking here: https://www.cnil.fr/fr/respecter-les-droits-des-personnes
Smotly informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (due to their number, repetitive or systematic nature).
To help you with your request, in particular if you wish to exercise your right of access by sending a written request to the postal address below, you will find a model letter drawn up by the Commission Nationale de l'Informatique et des Libertés (the "CNIL").
https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Smotly reserves the right to use your data for the purpose of sending you tailored commercial offers, unless you expressly object at the time of data collection or at a later date. Where required by law, your data will only be used for electronic canvassing purposes after obtaining your explicit consent. This consent may be revoked at any time on request.
If you no longer wish to receive Smotly's electronic newsletter by e-mail, you can click on the unsubscribe link at the bottom of each communication.
5. COOKIES POLICY
Smotly may use "cookies", text files that identify your terminal when you connect to one of our services, in order to improve the quality of the services we offer and to match them to your expectations.
By accessing Smotly's website, its mobile site or its mobile applications, you acknowledge that you have read the information provided to you concerning the purpose of any action intended to access, by electronic transmission, information already stored in your equipment (electronic communications terminal), or to record information in this equipment (cookies), as well as the means available to you to oppose such action. You acknowledge that the appropriate setting of your Internet browser constitutes your agreement to the implementation and use of cookies.
Smotly websites use the following types of cookies:
Cookies required to use the site
They enable you to use the main functions of the Smotly site, such as requesting information.
These cookies do not collect any personal data and the information stored cannot be used for commercial purposes.
Cookies useful for site performance
Performance cookies enable us to optimize our website and detect any technical problems you may encounter.
They allow us to collect information about how you use the Smotly site, such as the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on an area of the site.
The information stored may not be used for commercial purposes.
Advertising marketing cookies. Measurement cookies
Measurement cookies enable us to evaluate the effectiveness of our advertising campaigns. In fact, we count and evaluate the number of clicks based on our advertising investments.
Targeting cookies
Targeting cookies allow us to know :
- the content of the pages you visit,
- the searches you perform on our sites,
- the pages and websites you may have visited just before arriving at Smotly sites.
WARNING: We draw your attention to the fact that refusing to deposit cookies on your terminal may nevertheless alter your user experience and your access to certain services or functionalities of this website. Where applicable, Smotly declines all responsibility for any consequences linked to the deterioration of your browsing conditions which may occur as a result of your choice to refuse, delete or block the cookies necessary for the operation of the site. Such consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result.
Your browser also allows you to delete existing cookies from your terminal, or to notify you when new cookies are likely to be placed on your terminal. These settings have no effect on your browsing experience, but you will lose all the benefits of cookies.
Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, please click on the links below to access the appropriate menu in your browser:
Chrome: https: //support.google.com/chrome/answer/95647?hl=fr
Firefox: https: //support.mozilla.org/fr/kb/activer-desactiver-cookies
For more information about cookie management tools, please visit the CNIL website: https: //www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
Smotly reserves the right to adapt the personal data protection policy. We advise you to regularly consult the latest version of this policy.
