portal
web
Why create a customer portal?
Optimizing customer relations
Thanks to 24-hour access to their account, customers gain greater autonomy and can consult their information and generate requests directly via your portal.
Save time and simplify customer relations internally
Customers are more autonomous, and less likely to call on your teams to respond to their requests.
Customer loyalty
The customer portal enhances the quality of the customer experience by maintaining an ongoing relationship with the customer.
Document centralization
Archive your customers' quotes, orders, invoices and subscriptions.
Our web portal references
Steps in creating your web portal
Pre-sales audit
Free pre-audit to understand your objectives.
Functional analysis
Definition of the detailed functional scope of your project, and the interfaces (APIs) needed to integrate your portal with your existing software: ERP, CRM...
UX/UI services
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Workshops to define personas and wireframes, as well as the different screens in terms of ergonomics and design.
Web development
Deliverables and user tests .
Training
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Support in getting to grips with the solution.
Maintenance
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Support and upgrades
Features of our offer
Development
Vue.js, Angular. Two powerful frameworks that enable you to implement an infinite number of technical solutions to meet your functional needs.
Portal customization
Depending on your activity and services
Responsive
Responsive and/or mobile first
PWA
The portal is always accessible to customers, and offers improved communication thanks to PWA features.
Secure space
Secure infrastructure, password management, RGPD
Integration into your ecosystem
Connector with ERP and CRM solutions on the market: Sage, Cegid, Microsoft Business Central, SAP...
Specific functionalities
Sales part management
Contract monitoring
Electronic signature
Deadline information
Appointment management
Online payment
Specific functionalities
Sales part management
Contract monitoring
Electronic signature
Deadline information
Appointment management
Online payment
Options
Analytics
We help you analyze your performance by creating a specific dashboard with Google Data Studio.
Notifications
Communicate and inform your users of all company-related activities.
Hosting
Our strengths
Needs analysis
Analyze your needs in detail to ensure mutual understanding of the project.
UX/UI workshops
Work with your teams to design the customer journey and ergonomics best suited to your needs, thanks to your business knowledge.
PWA
Optimize your conversions with the PWA, offering the same
as a native mobile application. It's available
directly on your customers' home screen.
Find out more about PWA
Integration with ERP and CRM solutions
Connect your portal with management interfaces (ERP, CRM, etc.)
Our strengths
Needs analysis
Analyze your needs in detail to ensure mutual understanding of the project.
UX/UI workshops
Work with your teams to design the customer journey and ergonomics best suited to your needs, thanks to your business knowledge.
PWA
Optimize your conversions with the PWA, offering the same
as a native mobile application. It's available
directly on your customers' home screen.
Find out more about PWA
Integration with ERP and CRM solutions
Connect your portal with management interfaces (ERP, CRM, etc.)
Get close to your customers!
Free audit
Book a free appointment in 1 click!
Would you like to develop a customized customer portal for your company? Need a solution that meets your needs and those of your customers? Select a time to discuss it by phone or video.
- We spend 30 minutes discussing your project
- Personalized interview
Achievements
See our web portal projects
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