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    • Motion design
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Menu
  • Home
  • Solutions
    • Showcase website
    • E-commerce website
    • BtoB e-commerce website
    • ERP Microsoft Business Central
    • Content creation
    • Business solution
    • Web portal
  • Expertise
    • Consulting and digital strategy
    • UX UI methodology
    • Web development
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    • Video production
    • Motion design
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Web
portal

Why create a customer portal?

Optimising customer relations

Thanks to 24-hour access to their account, customers gain autonomy and can consult their information and generate requests directly via your portal.

Save time and simplify customer relations internally

The customer, more autonomous, will call on your teams less often to respond to their requests.

Building customer loyalty

The customer portal increases the quality of the customer experience by maintaining a permanent relationship with the customer.

Centralization of documents

Archiving of your customers' quotations, orders, invoices and subscriptions.

Our team will assist you to create a customised customer portal.

The steps to create your web portal

E-commerce pre-sales audit

Pre-sales audit

A free pre-audit to understand your objectives.

BtoB e-commerce analysis

Functional analysis

Definition of the detailed functional scope of your project, the interfaces (API) required to integrate your portal with your existing software: ERP, CRM...

Ux e-commerce service

UX/UI services

 

Setting up workshops to define personas and wireframes, as well as the different screens in terms of ergonomics and design.

E-commerce web development

Web development

Production of deliverables and user tests.

e-commerce training

Training

 

Support in getting used to the solution.

ecommerce maintenance btob

Maintenance

 

Support and developments

Features of our offer

Development

Vue.js, Angular. Two powerful frameworks that allow you to implement an infinite number of technical solutions to meet your functional needs.

Portal customisation

Depending on your activity and services

Responsive

Responsive and/or mobile first

PWA

The portal is always accessible by customers and offers better communication thanks to the PWA features.

Secure area

Secure infrastructure, password management, RGPD

Integration into your ecosystem

Connector with ERP and CRM of the market: Sage, Cegid, Microsoft Business Central, SAP...

HUBSPOT
SALESFORCE
MICROSOFT
SUGAR CRM

Specific features

Commercial documents management

Contract monitoring

Electronic signature

Deadline information

Appointment management

Online payment

Specific features

Commercial documents management

Contract monitoring

Electronic signature

Deadline information

Appointment management

Online payment

Options

Analytics

We help you analyse your performance by creating a specific dashboard with Google Data Studio.

Notifications

Communicate and inform your users of all activities related to your business.

Hosting

Azure logo
Google Cloud logo
Scaleway logo
AWS

Our strengths

Analysis of your needs

Analyse your needs in detail to ensure mutual understanding of the project.

UX/UI workshops

Build with your teams the customer journey and ergonomics best suited to your needs thanks to your business knowledge.

PWA

Optimise your conversions with the PWA by offering the same functionality as a features of a native mobile application. It is available directly on your customers' home screen.
Learn more about PWA

Integration with ERP and CRM solutions on the market

Connect your portal with management interfaces (ERP, CRM, etc.)

Our strengths

Analysis of your needs

Analyse your needs in detail to ensure mutual understanding of the project.

UX/UI workshops

Build with your teams the customer journey and ergonomics best suited to your needs thanks to your business knowledge.

PWA

Optimise your conversions with the PWA by offering the same functionality as a features of a native mobile application. It is available directly on your customers' home screen.
Learn more about PWA

Integration with ERP and CRM solutions on the market

Connect your portal with management interfaces (ERP, CRM, etc.)

Get close to your customers!

Free audit

Book an appointment for free in only 1 click!

Do you want to develop a customised customer portal for your company? Have a solution that meets your needs and those of your customers? Select a time slot to discuss it by phone or video.

  • Let's talk about your project for 30 minutes
  • Personalized talk

Upcoming availabilities

Stéphane

Stéphane

Book an appointment

Achievements

Les recettes qui font recettes
Business-specific solution
All your recipes in one place

Accor Hotel
2020

Achievements

Our achievements
BigCommerce
WordPress
WOOCOMMERCE
PRESTASHOP
MAGENTO
VUE
ANGULAR
REACT
Smotly
BigCommerce partner
Magento partner

Paris - Ile de France
2 bis rue Alfred NOBEL
77420 Champs sur Marne
phone : +33(0)1 64 21 00 63

Région Ouest
37 route de l'Océan
56470 Saint-Philibert
phone : +33(0)7 80 91 44 51

contact@smotly.com

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