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portal
web

Why create a customer portal?

Optimizing customer relations

Thanks to 24-hour access to their account, customers gain greater autonomy and can consult their information and generate requests directly via your portal.

Save time and simplify customer relations internally

Customers are more autonomous, and less likely to call on your teams to respond to their requests.

Customer loyalty

The customer portal enhances the quality of the customer experience by maintaining an ongoing relationship with the customer.

Document centralization

Archive your customers' quotes, orders, invoices and subscriptions.

Our web portal references

ACCOR
Our team can help you create a customized customer portal.

Steps in creating your web portal

E-commerce pre-sales audit

Pre-sales audit

Free pre-audit to understand your objectives.

BtoB e-commerce analysis

Functional analysis

Definition of the detailed functional scope of your project, and the interfaces (APIs) needed to integrate your portal with your existing software: ERP, CRM...

Ux e-commerce service

UX/UI services

 

Workshops to define personas and wireframes, as well as the different screens in terms of ergonomics and design.

E-commerce web development

Web development

Deliverables and user tests .

e-commerce training

Training

 

Support in getting to grips with the solution.

ecommerce maintenance btob

Maintenance

 

Support and upgrades

Features of our offer

Development

Vue.js, Angular. Two powerful frameworks that enable you to implement an infinite number of technical solutions to meet your functional needs.

Portal customization

Depending on your activity and services

Responsive

Responsive and/or mobile first

PWA

The portal is always accessible to customers, and offers improved communication thanks to PWA features.

Secure space

Secure infrastructure, password management, RGPD

Integration into your ecosystem

Connector with ERP and CRM solutions on the market: Sage, Cegid, Microsoft Business Central, SAP...

HUBSPOT
SALESFORCE
MICROSOFT
SUGAR CRM

Specific functionalities

Sales part management

Contract monitoring

Electronic signature

Deadline information

Appointment management

Online payment

Specific functionalities

Sales part management

Contract monitoring

Electronic signature

Deadline information

Appointment management

Online payment

Options

Analytics

We help you analyze your performance by creating a specific dashboard with Google Data Studio.

Notifications

Communicate and inform your users of all company-related activities.

Hosting

Azure logo
Google Cloud logo
Scaleway logo
AWS

Our strengths

Needs analysis

Analyze your needs in detail to ensure mutual understanding of the project.

UX/UI workshops

Work with your teams to design the customer journey and ergonomics best suited to your needs, thanks to your business knowledge.

PWA

Optimize your conversions with the PWA, offering the same as a native mobile application. It's available directly on your customers' home screen.
Find out more about PWA

Integration with ERP and CRM solutions

Connect your portal with management interfaces (ERP, CRM, etc.)

Our strengths

Needs analysis

Analyze your needs in detail to ensure mutual understanding of the project.

UX/UI workshops

Work with your teams to design the customer journey and ergonomics best suited to your needs, thanks to your business knowledge.

PWA

Optimize your conversions with the PWA, offering the same as a native mobile application. It's available directly on your customers' home screen.
Find out more about PWA

Integration with ERP and CRM solutions

Connect your portal with management interfaces (ERP, CRM, etc.)

Get close to your customers!

Free audit

Book a free appointment in 1 click!

Would you like to develop a customized customer portal for your company? Need a solution that meets your needs and those of your customers? Select a time to discuss it by phone or video.

  • We spend 30 minutes discussing your project
  • Personalized interview

Next availabilities

Stéphane

Stéphane

Make an appointment

Achievements

See our web portal projects

BigCommerce
WordPress
REACT
Shopify
Strapi
Webflow
Smotly
Smotly, BigCommerce Preferred Partner
Shopify Partners logo white
Magento partner
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2 bis rue Alfred NOBEL
77420 Champs sur Marne
tél : 01 64 21 00 63

Région Ouest
37 route de l'Océan
56470 Saint-Philibert
tél : 01 64 21 00 63

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