Privacy policy

In general, you can visit the Smotly website without providing any personal information about yourself.

In any case, you are under no obligation to provide this information to Smotly.

However, if you refuse to provide it, you may not be able to access certain information or services you requested.

When using services available on its websites, mobile websites and mobile applications, Smotly may collect and process personal data about you. Smotly is committed to respecting privacy rules for its clients, prospects and visitors to its websites, mobile websites and mobile applications. All personal data processing carried out as part of the accessible services complies with local legislation, with the provisions of the French Data Protection Act of 6 January 1978 as amended, and with the General Data Protection Regulation (GDPR), the European regulation on personal data protection published in the Official Journal on 27 April 2016 and applicable since 25 May 2018.

If you want to contact us without leaving personal data on our website through our contact forms, please call us directly at +33 1 64 21 00 63. We will answer your questions by phone.

The Smotly website may contain links to other websites, such as Facebook or Twitter. The information practices and content of those websites are governed by their own privacy statements. Smotly invites you to read the privacy statements of other websites to understand their information practices. Smotly cannot be held responsible for the processing of personal data by these other websites.

The personal data you may provide to us is mainly used to send information about our offers and services, commercial information, news and events, newsletters, maintenance processes and prospecting activities.

Your data may also be analyzed so that our information, notifications, offers and other forms of service better match your interests.

Only Smotly staff, publishers of the proposed solutions (BigCommerce, Shopify, Strapi, etc.) and any Smotly subcontractors may access your personal information as part of the services described above.

Neither Smotly nor any of its subcontractors sells the personal data of visitors and users of its website.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016 and the French Data Protection Act of 6 January 1978 as amended, you have rights of access, rectification, deletion and objection regarding data concerning you. These rights can be exercised by post at the following address: Smotly, 2 bis rue Alfred Nobel, 77420 Champs sur Marne, France.

Smotly has a maximum response time of 2 months from receipt of a postal request. The CNIL states: 'If the request is incomplete, for example if an identity document is missing, the data controller may request additional information: the deadline is then suspended and starts again once these elements have been provided.'

The limits to the right of access are specified on the CNIL website and can be consulted here: https://www.cnil.fr/fr/respecter-les-droits-des-personnes

Smotly informs you that it may, where applicable, object to requests that are manifestly abusive, because of their number, repetitive nature or systematic nature.

To help you with your request, particularly if you wish to exercise your right of access by written request to the postal address, you can find a sample letter prepared by the French Data Protection Authority (CNIL) at the following link.

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Unless you object at the time your data is collected or at a later date, Smotly reserves the right to use your data to send you tailored commercial offers. Where required by law, your data will only be used for electronic prospecting after your explicit consent has been obtained. This consent may be withdrawn at any time upon simple request from you.

If you no longer wish to receive Smotly's electronic newsletter by email, you can click the unsubscribe link at the bottom of each communication.

To improve the quality of the services offered and their relevance to your expectations, Smotly may use cookies, which are text files used to identify your device when you connect to one of our services.

By accessing Smotly websites, mobile websites or mobile applications, you acknowledge that you have read the information provided to you about the purpose of any action intended to access, by electronic transmission, information already stored in your equipment (electronic communications terminal), or to write information to that equipment (cookies), as well as the means available to object to it. You acknowledge that the appropriate configuration of your internet browser constitutes your agreement to the implementation and use of cookies.

Smotly websites use the following types of cookies: