Your platform in good health, continuously.
Corrective and evolutionary maintenance, monitoring and optimization suggestions. Fast onboarding without systematic quotes, cost aligned with actual time spent, continuous prioritization, full transparency.
Who it's for
Maintenance formats.
01
MCO: Operational Maintenance
Fixes, security, dependency updates, incident response and update calendar. P1/P2/P3 incident SLA matched to criticality.
02
TMA: Application evolution
Monthly day-credit envelope to evolve the platform: new features, optimizations, integrations. Continuous prioritization against the roadmap.
03
Monitoring & reporting
Performance, availability and error dashboards. Half-year reports with performance, technical SEO and priority recommendations.
What we build
What our maintenance covers.
A long-term partner, with task-level tracking, real-time visibility and a dedicated escalation point.
Security & availability
- CVE and security patch monitoring
- Planned minor updates
- Automated regression tests
- Tested backups + incident log
- Documented disaster recovery
360-degree monitoring
- Uptime monitoring (Sentry, Datadog, Better Uptime...)
- Core Web Vitals, performance tracking
- Smart alerts, not alert noise
- Shared dashboards with your teams
- 24/7 monitoring / alerting depending on SLA
Proactive suggestions
- Quarterly technical debt review
- SEO / performance optimization proposals
- Automation opportunities (n8n, AI agents)
- Competitor benchmark
- Half-year technical SEO report + priority recommendations
Governance & transparency
- Monthly committee with current topics
- Detailed activity report (tasks, actual time)
- Shared 3-6 month roadmap
- Dedicated escalation point
- P1/P2/P3 incident SLA with response commitments
Monitoring & TMA at a glance
Your platform, continuously supervised.
Uptime, incidents, deployments and TMA tickets are quantified, readable and reported to your monthly steering committee. No opacity, no surprise at quarter end.
24 / 7 monitoring
Uptime, performance, errors and logs supervised continuously. Smart alerts, no spam.
Committed TMA
Fixes, minor improvements and version upgrades. Flexible monthly budget, transparent reporting.
Incident management
N1/N2/N3 on-call based on criticality. Systematic postmortems, no responsibility dodge.
Contractual SLA
Availability, resolution time and quantified recovery targets. Penalties if we miss: we have skin in the game.
monitoring · last 30 days
Client platform · Production
Uptime
99.98%
SLA 99.9% · Target met · 6 min down
Response time
142ms
−12% vs last month
P1 incidents
0
30 days
TMA · tickets
24/28
85% solved
activity feed
- 14:32Traffic spike absorbed · +340% load
- 09:15Security patch CVE-2026-0142 deployed
- D-1Automatic SSL certificate rotation
How it works
Fast onboarding, without systematic quotes.
Cost aligned with actual time spent
You pay only for work delivered, not for a fictional envelope.
Continuous prioritization against your roadmap
A monthly committee to prioritize topics together, not unilaterally.
Full transparency
Task-level tracking in real time. You know what moves, when, and how much it costs.
SLA matched to your criticality
From standard business hours to 24/7 for critical e-commerce platforms.
FAQ
Questions we often hear.
Good MCO stays invisible. Bad MCO does not.
Tell us what keeps you up at night on the platform side. We will adapt our service level.