Case study · Pool equipment / E-commerce

Pool Planet, a new e-commerce website
headless e-commerce

New BigCommerce e-commerce website for PoolPlanet, designed for a friendly interface and optimized experience.

Pool Planet
project stackBigCommerceHeadlessPWADolibarr
Measurable impact

0

founded

0

mobile first

0

BigCommerce

Project context

Why this project, for whom.

Pool Planet sells smart pool equipment and supports customers throughout the product lifecycle.

The redesign had to improve performance, conversion, customer relations and operational data flows.

Smart equipment for pools

Since 2010, Pool Planet has offered professional-quality pool equipment at reduced prices, from lighting and water treatment to filtration and cleaning.

Connected products help customers reduce water, electricity and chemical consumption while making pool maintenance easier.

A performant and responsive website

The previous PrestaShop solution had become limiting and outdated. Pool Planet needed a smoother, faster journey that could support customers before, during and after purchase.

A redesigned interface

The client worked upstream on the redesign so the layout matched Pool Planet's content, user journeys and commercial goals.

A headless BigCommerce website

BigCommerce was selected to avoid the constraints of the old PrestaShop base. In a headless setup, the front end and back office are decoupled, making the experience more flexible.

The PWA mobile version improves speed, responsiveness and conversion for mobile users.

Methodology

The project included scoping workshops, design review, headless integration, business-flow management, QA and launch preparation.

Project highlight

Many features serving the customer experience

Product pages use dynamic filters, complementary-product suggestions, advice blocks, a chatbot and verified-review anchors to guide and reassure customers.

The e-commerce project also manages flows between BigCommerce, Dolibarr ERP, marketplaces and DPD delivery.

The site is available on mobile as a Progressive Web App, combining responsive display with app-like benefits such as speed, updates and geolocation.

Business challenge

« Replace an aging PrestaShop base with a more performant, responsive and connected BigCommerce headless e-commerce platform. »

Product previews

A few key screens from the delivered product.

Project architecture

A stack designed to talk to your information system.

Front
  • Front PWAResponsive and mobile first
Core
  • BigCommerceHeadless commerce
Information system integration
  • DolibarrERP
  • GorgiasCustomer support
  • ShoppingfeedMarketplaces
What we delivered

A clear scope, zero drift.

  • 01Headless BigCommerce redesign
  • 02Responsive PWA front end
  • 03Product-page enrichment and dynamic filters
  • 04Complementary products, payments and delivery flows
  • 05Dolibarr ERP and marketplace flows
  • 06Google Ads and SEO support
  • 07Maintenance and SEA follow-up
What it produced

Results measurable.

  • A smoother buying journey with complementary products, payments and delivery options.
  • Richer product pages with dynamic filters and advice.
  • A mobile PWA version that improves the experience for mobile visitors.
  • A maintained and optimized foundation over time, including SEA.

« It was a real pleasure to work with the Smotly teams for several months to create this new website. They guided us in our choices throughout the project and the result matches our expectations. The teams are organized and always respond quickly to our requests; that is why we also decided to entrust them with the management of our SEA. In short, a professional and attentive team that I recommend wholeheartedly. Thank you to Floriane, Manon, Julie, Stephane and Thomas. »

Pool Planet

Margaux Artigaud

Managing Director

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